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Bentley introduces new infotainment system for older luxury cars, but removes physical controls

Bentley infotainment upgrade 1/6
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Bentley is offering owners of its 2012–2019 Continental GT and Flying Spur models the option to replace their ageing infotainment system with a modern 9.7-inch touchscreen. The upgrade adds Apple CarPlay, Android Auto and up-to-date navigation, but requires one controversial sacrifice: the existing physical climate controls disappear, with their functions moving to the screen.

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New screen also replaces the climate control panel

The Bentley Infotainment Upgrade is compatible with the second-generation Continental GT coupé, Continental GT Convertible and Flying Spur saloon.

The new system replaces the existing central display and climate control panel. Its 9.7-inch touchscreen with 2K resolution uses a faster processor and graphics inspired by Bentley's current models.

Apple CarPlay and Android Auto work both wirelessly and via a USB-A connection. The car also gains an upgraded DAB+ radio receiver and a navigation system offering 2D and 3D maps, speed limit display and the option to update map data in future.

Modern technology comes at the expense of ease of use

Bentley wants to extend the service life of its older luxury cars by offering features that today's buyers already take for granted.

However, removing the physical climate controls is a questionable decision. They allow temperature and airflow to be adjusted without taking your eyes off the road, whereas a touchscreen demands more attention.

The change is particularly controversial for Bentley, whose cabins have always counted the high-quality mechanical feel of their switches among their strengths.

Porsche offers a similar solution

Bentley is not the first luxury car manufacturer to upgrade the infotainment systems in older models. Porsche offers its Classic Communication Management Plus system, which adds modern connectivity to earlier 911, Cayman and Boxster models.

Unlike Bentley, Porsche places greater emphasis on retaining the original interior design and controls.

Bentley's new system is already available through authorised dealers. The manufacturer has not published a standard price list, so the final cost depends on the particular car and installation.

For owners in Europe, the factory-approved solution offers an alternative to aftermarket infotainment kits.

Bentley's upgrade addresses one of the biggest shortcomings of older luxury cars, but creates a new one in the process. Modern infotainment makes a car more convenient to use, but moving all functions onto a touchscreen does not automatically mean a better user experience.